Privacy Policy.

Effective Date: December 18, 2025
Last Updated: December 18, 2025

1. INTRODUCTION

The Grippery ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.TheGrippery.com, use our services, or interact with us.

2. INFORMATION WE COLLECT

We collect the following types of personal information:

Information You Provide Directly:

  • Name

  • Email address

  • Phone number

  • Address

  • Payment information (processed securely through Square)

  • Service preferences and requests

  • Communications with us

Information Collected Automatically:

  • IP address and device information

  • Website usage data and analytics

  • Cookies and similar tracking technologies (you may opt out through your browser settings)

3. HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

  • Order Management: Processing and fulfilling your golf club regripping orders

  • Customer Service: Responding to inquiries and providing support

  • Marketing Communications: Sending promotional emails and updates (with your consent)

  • Analytics: Understanding website usage and improving our services

  • Legal Compliance: Meeting legal and regulatory requirements

  • Service Partner Coordination: Sharing necessary information with your golf course or club when relevant to your service

4. HOW WE SHARE YOUR INFORMATION

We may share your information with:

Service Providers:

  • Square: Payment processing services

  • Jotform: Order form processing and notifications

  • Google: Email and text communications

  • Squarespace: Website hosting services

Golf Courses/Clubs: We may share relevant information with your golf course, club, or the authorized drop-off location (a “Partner Location”) to coordinate services.

Legal Requirements: We may disclose information when required by law or to protect our rights and safety.

We do not sell your personal information to third parties.

5. DATA RETENTION

We retain your personal information for 3 years from your last interaction with us, unless a longer retention period is required by law or necessary for legitimate business purposes.

6. YOUR PRIVACY RIGHTS

Depending on your location, you may have the following rights:

  • Access: Request information about the personal data we hold about you

  • Correction: Request correction of inaccurate personal information

  • Deletion: Request deletion of your personal information

  • Opt-Out: Unsubscribe from marketing communications

To exercise these rights, contact us at: gripme@thegrippery.com

7. MARKETING COMMUNICATIONS

We may send you marketing emails about our services. You can opt out at any time by:

  • Clicking the "unsubscribe" link in any email

  • Emailing us at gripme@thegrippery.com

  • Selecting opt-out preferences in your communications with us

8. COOKIES AND TRACKING

Our website uses cookies and similar technologies to enhance your experience and analyze website usage. You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.

9. CHILDREN'S PRIVACY

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

10. DATA SECURITY

We implement reasonable technical, administrative, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet is 100% secure.

11. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website with a new effective date.

13. CONTACT INFORMATION

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: gripme@thegrippery.com
Website: www.TheGrippery.com

14. LEGAL BASIS FOR PROCESSING (FOR INTERNATIONAL USERS)

If you are located outside the United States, we process your personal information based on:

  • Your consent

  • Performance of our contract with you

  • Our legitimate business interests

  • Legal compliance requirements